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- Last name : ********
- First name : ********
- Phone : +25***********
- Email : ******@******.***
- Date of birth : **.**.****
- Nationality : ********
- Address : ********
- Attached CV :
Profile details
Job category searched
- Services
- Telemarketing, teleassistance
- Tourism, hotel business and catering
Professional experience
Experience in the following industries :
- Call centers, hotlines
- Event, receptionist
- Food-processing industry
- Hotel business, catering
- Tourism, leisure activities
Professional experience
- Front Desk Agent
- Amata n’Ubuki Boutique Hotel
- 01.2022 - 12.2023
- Receiving customers complaints, phone etiquette, greeting, and receiving and answering all types of calls in a standardised manner for the Hotel and directing calls to the correct personelles. Following up on pending orders, resolving customer complaints, making payments, quotations and invoices. Assisted in preparation of financial statements, business activity reports, forecasts, receiving payments
Skills
Resourceful
Inter and intra personal skills
Education
Education level : High school
- Groupe Saint Aloys de Rwamagana
- 01.2015 - 12.2017
High school
- Abc
- 03.2023 - 05.2023
- Got a practical training about Front office, House keeping , Food and Beverage and Kitchen Departments meant to elevate skills
HOSPITALITY TRAINING
Key Skills
- ABAQUS
- AASTRA
Languages
- English
- Fluent
- Swahili
- Fluent
More information
- Availability : immediately
- Geographical flexibility : Eastern Province - Kigali Province - Northern Province - Southern Province - Western Province - International
- Place of residence : Kigali
- Accepted employment type : Permanent contract - Fixed-term contract - Temporary work - Internship - Cooperative Education Program - Part-time work
- Last updated : 31.05.2024
- Total views CV : 36
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