CV Profile No.102502

Experience in the following industries :

• Health, pharmacy, hospitals, medical equipment
• Social, public and human services
• Temporary work, recruitment
• Transport, logistics, postal services

Professional experience

• Senior HR Officer
• Jhpiego Rwanda
• Since 11.2021
• Designed staff capacity development and talent management plan for the 5-year project life. ▪ Managed some Employee Relations, fraud and safeguarding cases resulting in disciplinary decisions. ▪ Enhanced employee-management relations through strategic planning and execution of team-building activities. ▪ Implemented compensation policy resulting in a 40% increase in employee retention due to the comprehensive cost of living analysis and recommendations. ▪ Developed and implemented an employee onboarding program and induction package. ▪ Played a key role in resolving employee conflicts and promoting a positive workplace culture, which resulted in a reduction in workplace disputes. ▪ Introduced and managed initiatives to enhance diversity and inclusion within the organization, resulting in more inclusive workplace

• Country Human Resource Coordinator
• Plan International
• 08.2018 - 11.2021
• I played a key role in organizing and executing events that boosted employee morale and team cohesion. I implemented global policies through staff refresher sessions and inductions for new hires across various offices. I stabilized the HR office by introducing personnel files for over 100 staff and an online HR document system, resolving issues that previously led to legal cases. I supported disciplinary hearings for 10 staff involved in fraud, ensuring proper administrative procedures were followed. I introduced Recruitment and Time-Off models in HRIS, reducing HR process times, and contributed to performance appraisals, ranking Plan International DRC among the top offices in managing performance. I developed onboarding processes and an HR induction package, supporting smooth staff integration. I successfully recruited over 40 positions, with staff contributing positively. I also increased staff engagement through guidelines for social activities, raising engagement levels to 90%. I implemented a payroll system, eliminating errors and enhancing approval processes. I received two awards for innovation, teamwork, and collaboration in 2019.

• HR Responsible
• International Committee of the Red Cross (ICRC)
• 02.2016 - 08.2018
• Responsible for strategically aligning HR functions with organizational goals, fostering cross-departmental relationships. Develop capabilities of country HR teams and provide guidance. Support managers and team members on HR topics including performance management and leadership development. Collaborate with leadership to identify and implement employee engagement programs. Strengthen HR team brand through communication campaigns. Partner with Employee Relations for compliance and strategic decision-making. Analyze HR data to identify trends and provide recommendations. Promote diversity and inclusion initiatives and develop related programs.

• HR Ops Coordinator
• Partners in Health
• 04.2015 - 01.2016
• Interviewed, hired, and trained more than 60 employees within specified timelines. ▪ Established staff engagement initiatives, including social activities, resulting in a nearly 80% boost in employee morale. ▪ Drove the performance process for the country office, resulted in a notable increase in productivity. ▪ Designed a knowledge-sharing learning cycle to facilitate employee knowledge exchange. This helped PHI DRC office to retaining intellectual assets and improved staff productivity. ▪ Introduced and Implemented leave management system. ▪ Effectively managed the staff redundancy process for 20 employees during restructuring phase. ▪ Created various HR tools and templates that proved valuable to multiple teams in the operations department