CV Profile No.104551

Experience in the following industries :

• Airport and shipping services
• Call centers, hotlines
• Event, receptionist
• Marketing, communication, media
• Tourism, leisure activities

Professional experience

• front office
• Soft landings Facilities limited
• 09.2021 - 12.2022
• I worked at the front office of a busy coffee shop, restaurant, and salon in Rwanda for one year and three months. My main tasks were greeting customers, taking bookings for manicures and massages, helping them with banking services and answering their questions. I also helped people find nice places to stay when they visited Rwanda. Every day was different, which made the job exciting. I enjoyed helping customers with their needs and ensuring they had a pleasant experience. Sometimes, visitors asked for recommendations on where to stay or what to do in Rwanda, and I loved giving them helpful tips. My coworkers were friendly and supportive. We worked as a team to keep the front office running smoothly. This job taught me a lot about customer service and how to handle different situations calmly. Overall, this experience was very positive. I developed important skills in communication, organization, and problem-solving. It was an enriching time in my career, and I am grateful for the opportunity to work in such a dynamic and engaging environment.

• Food tour guider
• Jollof Appetite
• 08.2021 - 02.2022
• I worked as a food tour guide for seven months, leading people to taste various local foods. It was an incredible experience where everyone enjoyed themselves immensely. Each tour was filled with excitement as we explored different eateries and sampled delicious dishes. People loved trying new flavors and learning about the culture behind each dish. From street food stalls to hidden gems, every stop was a culinary adventure. The best part was seeing the joy on people's faces as they savored each bite. Their enthusiasm and curiosity made the tours even more enjoyable. Many guests raved about the experience, saying it was the highlight of their trip. As a guide, it was fulfilling to share my passion for food and showcase the best culinary delights of the region. Seeing people leave with happy memories and full stomachs was incredibly satisfying. Overall, working as a food tour guide was not just a job, but a fab experience filled with laughter, exploration, and of course, delicious food.