Contact this profile for a recruitment
- Last name : ********
- First name : ********
- Phone : 788*******
- Email : ******@******.***
- Date of birth : **.**.****
- Nationality : ********
- Address : ********
-
Attached CV :
Profile details
Job category searched
- Marketing, communication
- Secretarial work, assistantship
- Services
- Telemarketing, teleassistance
Professional experience
Experience in the following industries :
- Call centers, hotlines
- Food-processing industry
- Luxury, cosmetics
- Marketing, communication, media
- Services other
Professional experience
- Customer Support Agent
- WECLearn
- Since 09.2022
- Assisted customers by addressing their inquiries, concerns, and issues during their online exam sessions which included troubleshooting, technical problems. • Enhancing candidate satisfaction during their exam session by transforming frustration into satisfaction. • Answer calls, reply to emails responding to customer’s questions and concerns and make sure that they are satisfied with the results.
Skills
communication skills, listening skills, interpersonal skills, multitasking skills, typing skills, marketing skills, campaign management skills, and project management skills.
Education
Education level : High school
- Worldwide E- learning Campus
- 07.2022 - 10.2022
- It was about exploring certifications such as MS 365 Certification, Azure Certification, Device Configuration Management Certifications, IT Networking Certifications, IT Networking Security Certifications, and Dynamic 365 CRM Certifications.
Cloud Development Maintenance Deployment Fundamentals
- Mt. Kigali University
- Since 01.2024
- Bachelor Degree in Business
Business Administration
Key Skills
- Business Administration
- Business Communication
- Digital Communication
Languages
- English
- Fluent
- Luganda
- Good level
More information
- Availability : immediately
- Geographical flexibility : Kigali Province
- Place of residence : Kigali
- Accepted employment type : Permanent contract
- Last updated : 31.07.2024
- Total views CV : 25
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