Contact this profile for a recruitment
- Last name : ********
- First name : ********
- Phone : +25***********
- Email : ******@******.***
- Date of birth : **.**.****
- Nationality : ********
- Address : ********
-
Attached CV :
Profile details
Job category searched
- Marketing, communication
- Services
- Tourism, hotel business and catering
Professional experience
Experience in the following industries :
- Banking, insurance, finance
- Call centers, hotlines
- Event, receptionist
- Hotel business, catering
- Tourism, leisure activities
Professional experience
- Customer care executive
- BDSS
- 11.2018 - 02.2020
- Achieved mainly, -Evaluated interactions between associates and customers to assess personnel performance and customer satisfaction • Provided company information and policies to customers upon inquiry and answered questions via phone or email. • Escalated critical customer issues to supervisor immediately to avoid lost revenue and cancelled policies.
- Front Desk Receptionist
- Heaven Holdings Ltds
- 06.2018 - 12.2019
- • Liaised with housekeeping and maintenance staff to address requests and complaints made by guests. • Provided guests with above-and-beyond service, including making outside venue reservations and setting up tours. • Confirmed relevant guest information and payment methods to prevent fraud.
- Call Center Agent
- Pascal Techonology Ltd
- 01.2018 - 06.2018
- • Educated customers how to use company systems such as GPS tracker, complete forms and obtain desired services. • Educated customers on product and service details and information.
Skills
Relationship building
POS system experts
Issue resolution
Education
Education level : Bachelor
- University of Kigali
- Since 05.2018
- I’m currently In my year too specifically pursuing economics I’ve chosen economics due to the fact it makes me understand the provision of individual markets for good and services operations and mainly makes you understand the forces that drive the world around you
Business Management and Economics
Key Skills
- Housekeeping
- Maintenance
Languages
- English
- Fluent
- French
- Good level
More information
- Availability : immediately
- Geographical flexibility : Eastern Province - Kigali Province - International
- Place of residence : KIGALI
- Accepted employment type : Permanent contract - Fixed-term contract
- Last updated : 24.09.2021
- Total views CV : 221
Other profiles that may interest you
Profile n°00115900
- Work experience: Less than 2 years
- Industries: Call centers, hotlinesDistribution, selling, wholesaleEdition, printingEducation, trainingFurnishing, decoration
- Education: Bachelor
-
- UNIVERSITY OF Rwanda
- Since 05.2021
IT
- BNR
- 07.2024 - 08.2024
internship in IT infrastructure
- Languages: English (good level)
- Skills:
Technical Skills: Hardware installation, Maintenance and troubleshooting, System Design, Project Management,
...