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CV Profile No.45580

Profile updated on 29.02.2024

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  • Attached CV : cv

Profile details

Job category searched

  • IT, new technologies
  • Purchases
  • Telemarketing, teleassistance
  • Transport, logistics

Professional experience

Experience in the following industries :

  • Call centers, hotlines
  • Import-export business
  • Temporary work, recruitment
  • Transport, logistics, postal services

Professional experience

  • IT Help Desk
  • SarahTech
  • 05.2016 - 07.2018
  • Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation and LAN performance. Provides answers to clients by identifying problems, researching answers, and guiding clients through corrective steps. Improves client references by writing and maintaining documentation. Participates in development of client training programs by identifying learning issues and recommending instructional language. Accommodates client disabilities by recommending devices and techniques. Avoids legal challenges by monitoring compliance with service agreements. Improves system performance by identifying problems and recommending changes. Updates job knowledge by participating in educational opportunities and maintaining personal networks. Accomplishes information systems and organization mission by completing related results as needed.
  • Procurement and Supply chain intern
  • OZSA DOOR LTD
  • 05.2023 - 06.2023

Skills

Leadership and Team management Customer Service Excellence IT Support and Troubleshooting Negotiation and Conflict resolution Enterprise Systems Management Supply chain principles and Logistics Procurement Strategy and management Window, Mac OS, Linux Excel, Word, PowerPoint, Outlook etc... Sense of responsibility/ Reliability E-commerce for Supply Chain Management Inventory management Procurement and Supply chain optimization

Education

Education level : Technical school

    High school

  • Lycée Hérédité
  • 09.2017 - 07.2019

    ComptIA A+

  • Shota Meskhia State Teaching University of Zugdi
  • 03.2020 - 07.2020

    Bachelor with honors in supplies and procurement management

  • University of Kigali
  • Since 09.2020

    Customer representative

  • CVS Health
  • 01.2024 - 03.2024

Key Skills

Languages

    • English
    • Intermediate
    • French
    • Fluent

More information

  • Availability : immediately
  • Geographical flexibility : Eastern Province - Kigali Province - Northern Province - Southern Province - Western Province - International
  • Place of residence : Kigali
  • Accepted employment type : Permanent contract - Fixed-term contract - Temporary work - Internship - Freelance - Cooperative Education Program - Part-time work
  • Last updated : 29.02.2024
  • Total views CV : 20

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