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CV Profile No.84349

Profile updated on 16.03.2023

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Profile details

Job category searched

  • Management
  • Sales
  • Services
  • Tourism, hotel business and catering

Professional experience

Experience in the following industries :

  • Tourism, leisure activities

Professional experience

  • Sales Consultant
  • Uber Luxe Safaris
  • 05.2019 - 12.2021
  • • Establishing and maintaining connections with clients to promote repeat business and favorable testimonials. • Coordinating with other corporate divisions to make ensuring that sales activities are in line with overarching business objectives, such as marketing and operations. • Taking part in training courses and possibilities for professional growth to increase one's sales abilities and understanding of a company's products. • Handling client complaints and difficulties, including providing answers and, if necessary, elevating them to the proper managers. • Meeting or exceeding the company-set sales targets and quotas.
  • Executive Assistant to the Managing Director
  • Uber Luxe Safaris
  • 05.2018 - 04.2019
  • • Organizing appointments and meetings with internal and external stakeholders, as well as managing the Managing Director's calendar. • Conducting research and obtaining information for the Managing Director, such as market trends, rival analyses, and other pertinent information. • Providing the Managing Director with administrative help as required, including procuring office supplies, managing files and records, and planning office events. • On behalf of the Managing Director, liaise with various corporate leaders and departments to convey vital information and make sure that projects are moving forward as expected. • Keeping all conversations and interactions with the managing director and other stakeholders private and discrete.
  • Events Assistant
  • IKAZE PCO
  • 05.2018 - 12.2021
  • • Coordinating logistics with the event planner such as securing the venue, arranging transportation, and catering services. • Assisting with event setup and breakdown including arranging furniture, setting up audiovisual equipment, and many more. • Coordinating vendors such as photographers, caterers, and florists, to ensure that they have the necessary information and resources to provide their services. • Managing RSVPs and invitations ensuring that guest lists are up-to-date and that invitations are sent out in a timely manner. • Assisting with event planning such as creating event timelines, coordinating entertainment, and developing event themes.
  • Tour Consultant
  • Wilderness Rwanda
  • 10.2017 - 04.2018
  • • Keeping abreast of market developments and rivals, and offering suggestions for enhancing the company's sales tactics. • Carrying out sales operations, such as offering customers tour packages and services over the phone and in person. • Addressing consumer questions and supplying details on the company's tours, deals, and services. • Giving customers recommendations and guidance based on their interests, preferences, and spending limit. • Booking tours and services for consumers, including processing payments, creating bills, and delivering confirmation emails.

Skills

* Communication skills * Analytical skills * Leadership skills * Interpersonal skills * Critical thinking skills

Education

Education level : Bachelor

    Masters of Organizational Development

  • United States International University-Africa
  • 01.2022 - 09.2023
  • Masters of Organizational Development (MOD) is a graduate-level program that focuses on developing the knowledge, skills, and strategies needed to effectively manage organizational change and development. This program is designed to help professionals become adept at analyzing organizational structures, identifying opportunities for improvement, and implementing strategic initiatives that drive positive change and growth.

    Virtual Assistant Program

  • ALX Africa
  • 10.2022 - 11.2022
  • ALX Virtual Assistant Program is an online training program that helps individuals develop the skills necessary to become virtual assistants. The program is designed to provide students with the knowledge and tools needed to work remotely as an assistant for businesses and individuals around the world. The ALX Virtual Assistant Program covers a range of topics, including communication, time management, project management, social media management, and administrative tasks. The program also includes modules on marketing, sales, and entrepreneurship, which can help virtual assistants build their own businesses.

    Certificate, Service Excellence

  • Cornell University
  • 05.2019 - 12.2019
  • The Certificate of Service Excellence from Cornell University is a professional development program designed to help individuals develop the skills and knowledge necessary to provide exceptional service experiences in a variety of industries, such as hospitality, retail, healthcare, and finance.

    Certificate, Hospitality Management

  • Cornell University
  • 12.2019 - 08.2020
  • The Certificate of Hospitality Management from Cornell University is a professional development program designed to provide individuals with the skills and knowledge necessary to succeed in the hospitality industry. The program is offered entirely online and consists of six courses, covering a range of topics related to hospitality management, including operations management, revenue management, marketing, and finance.

    Bachelors of Science, Tourism Management

  • United States International University-Africa
  • 05.2014 - 09.2017
  • A Bachelor of Science in Tourism Management is a four-year undergraduate degree program that provides students with the knowledge and skills needed to succeed in the tourism and hospitality industry. The program typically includes a mix of coursework and hands-on experience, including internships, projects, and fieldwork. The curriculum of a Bachelor of Science in Tourism Management program covers a wide range of topics, including tourism planning and development, destination management, tourism marketing and promotion, hospitality management, and sustainable tourism practices. Students also learn about the broader business and economic factors that affect the tourism industry, such as finance, accounting, and entrepreneurship.

Key Skills

Languages

    • English
    • Fluent
    • French
    • Intermediate

More information

  • Availability : immediately
  • Geographical flexibility : Kigali Province - International
  • Place of residence : Kigali
  • Accepted employment type : Permanent contract - Fixed-term contract
  • Last updated : 16.03.2023
  • Total views CV : 71

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