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- Last name : ********
- First name : ********
- Phone : +25***********
- Email : ******@******.***
- Date of birth : **.**.****
- Nationality : ********
- Address : ********
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Attached CV :
Profile details
Job category searched
- IT, new technologies
- Services
- Telemarketing, teleassistance
Professional experience
Experience in the following industries :
- Airport and shipping services
- Banking, insurance, finance
- Call centers, hotlines
- Hotel business, catering
- Services other
Professional experience
- Claim Analist
- SANLAM INSURANCE
- 10.2022 - 11.2023
- A claims analyst is responsible for evaluating and processing insurance or other types of claims. They assess claim validity, investigate, communicate with stakeholders, make decisions, and ensure compliance with laws and regulations.
- FRONT DESK AGENT
- MARRIOTT
- 11.2018 - 09.2020
- A front desk agent is responsible for providing customer service and administrative support at a hotel, resort, or other accommodation establishment. Their duties typically include greeting guests, checking them in and out, managing reservations, handling inquiries, and ensuring a smooth guest experience.
Skills
am dedicated to ensuring customer satisfaction. I assist with inquiries, resolve issues, and maintain strong customer relationships. Effective communication, empathy, and a deep understanding of our products and services are my key strengths. I document interactions, collect feedback, and collaborate for process improvements. Adhering to company policies is a priority. My focus is on delivering exceptional service and nurturing lasting customer relationships.
Education
Education level : Bachelor
- University of Lay Adventist of Kigali
- 11.2013 - 11.2016
- Information Systems and Management is a field that combines information technology and business management. It covers IT concepts, business processes, data analysis, project management, cybersecurity, and more.
Information System and Management
- APACE
- 10.2007 - 11.2020
MATHEMATIC ECONOMIC AND GEOGRAPHY
Key Skills
Languages
- English
- Fluent
- French
- Fluent
More information
- Availability : immediately
- Geographical flexibility : Kigali Province
- Place of residence : Gatenga - Kigali
- Accepted employment type : Permanent contract - Temporary work - Internship - Part-time work
- Last updated : 07.03.2024
- Total views CV : 57
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