CV Profile No.99464

Experience in the following industries :

not filled in

Professional experience

• Customer services
• western union
• 06.2015 - 11.2018
• My job consisted of directly engaging with Western union customers through various communication channels such as phone calls, emails, live chat, or in-person interactions and also effectively resolving customer complaints, concerns, or issues. Sometimes i would be asked to conduct surveys.

• Assistant event coordinator
• Isibo tv
• 02.2019 - 02.2021
• My job consisted of Assisting in administrative tasks such as scheduling meetings, taking minutes, managing calendars, and handling correspondence and Helping in the coordination of logistics for events, projects, or activities, including booking venues, arranging transportation, and managing supplies and materials. Maintaining organized records, files, and databases related to projects, including contracts, agreements, and other important documents. Assisting in managing tasks and deadlines, tracking progress, and ensuring that projects stay on schedule and within budget.Serving as a point of contact for team members, clients, vendors, and other stakeholders, relaying information and facilitating communication as needed.

• ASSISTANT HR & CLIENT RELATIONS
• East African Real Estates
• 02.2021 - 12.2023
• My job consisted of assisting in the recruitment process by sourcing candidates, screening resumes, scheduling interviews, and conducting initial assessments. Serving as a point of contact for clients, responding to inquiries, providing information about products or services, and addressing any issues or concerns they may have. Coordinating training programs and professional development opportunities . Collecting and analyzing client feedback to identify areas for improvement and implementing strategies to enhance client satisfaction and retention.