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- Last name : ********
- First name : ********
- Phone : +21***********
- Email : ******@******.***
- Date of birth : **.**.****
- Nationality : ********
- Address : ********
-
Attached CV :
Profile details
Job category searched
- Marketing, communication
- Services
- Telemarketing, teleassistance
- Transport, logistics
Professional experience
Experience in the following industries :
- Call centers, hotlines
- Chemistry, petrochemistry, raw materials, mining
- Education, training
- Government services
- Services other
Professional experience
- Proctor
- Pearson vue
- 01.2020 - 01.2021
- During my role as an online proctor at Pearson VUE in the Kigali branch, I ensured the smooth running of online exams by providing attentive supervision and prompt technical support to candidates. I utilized written communication channels to offer support initially, minimizing disruptions during exams. However, if issues persisted, I proactively engaged in resolving them through phone calls, prioritizing candidates' uninterrupted exam experience. In cases where challenges persisted beyond immediate resolution, I diligently documented and submitted detailed reports, enabling thorough follow-up and facilitating candidates in rescheduling their exams seamlessly. My commitment to ensuring a seamless testing environment and resolving technical difficulties with empathy and efficiency underscored my dedication to delivering exceptional service. This resumes in short my job experience and what it is entitled. I am enthusiastic about the opportunity to bring my expertise and commitment to excellence to your team, contributing to a positive and supportive environment for candidates and colleagues alike.
Skills
Communications
Comfortable with computer systems
Customer service skills
Education
Education level : High school
- ALX Africa
- Since 08.2023
- Alx Africa is a type of online training in which I am taking software engineering degree.
professional
- Facultés des Sciences et Techniques de Fès
- Since 01.2022
- I am finishing my degree in chemical engineering
university degree
Key Skills
Languages
- English
- Fluent
- French
- Fluent
More information
- Availability : immediately
- Geographical flexibility : Eastern Province - Kigali Province - Northern Province - Southern Province - Western Province - International
- Place of residence : FEs
- Accepted employment type : Temporary work - Part-time work
- Last updated : 23.02.2024
- Total views CV : 30
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