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CV Profile No.102238

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Profile updated on 31.05.2024

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Profile details

Job category searched

  • Services
  • Telemarketing, teleassistance
  • Tourism, hotel business and catering

Professional experience

Experience in the following industries :

  • Call centers, hotlines
  • Event, receptionist
  • Food-processing industry
  • Hotel business, catering
  • Tourism, leisure activities

Professional experience

  • Front Desk Agent
  • Amata n’Ubuki Boutique Hotel
  • 01.2022 - 12.2023
  • Receiving customers complaints, phone etiquette, greeting, and receiving and answering all types of calls in a standardised manner for the Hotel and directing calls to the correct personelles. Following up on pending orders, resolving customer complaints, making payments, quotations and invoices. Assisted in preparation of financial statements, business activity reports, forecasts, receiving payments

Skills

Resourceful Inter and intra personal skills

Education

Education level : High school

    High school

  • Groupe Saint Aloys de Rwamagana
  • 01.2015 - 12.2017

    HOSPITALITY TRAINING

  • Abc
  • 03.2023 - 05.2023
  • Got a practical training about Front office, House keeping , Food and Beverage and Kitchen Departments meant to elevate skills

Key Skills

  • ABAQUS
  • AASTRA

Languages

    • English
    • Fluent
    • Swahili
    • Fluent

More information

  • Availability : immediately
  • Geographical flexibility : Eastern Province - Kigali Province - Northern Province - Southern Province - Western Province - International
  • Place of residence : Kigali
  • Accepted employment type : Permanent contract - Fixed-term contract - Temporary work - Internship - Cooperative Education Program - Part-time work
  • Last updated : 31.05.2024
  • Total views CV : 35

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