CV Profile No.102661

Experience in the following industries :

• Banking, insurance, finance
• Call centers, hotlines
• IT, software engineering, Internet
• Telecom
• Transport, logistics, postal services

Professional experience

• L&D Officer
• MTN Rwanda
• 04.2018 - 04.2023
• In charge of staff development and capacity building in line  with business strategy.  Coordinate with experts from all services to provide client.  Specific training sessions and workshops.  Efficiently manage Human Resource Management travel, training and development budget.  Making Human Resource management communications to all staff. MUGISHA JOHN CURRICULUM VITAE  Organizing and carrying out activities related to internal staff functions.  Preparing and making presentations in various meetings.  Coordinating implementation of MTN Group human Resource initiatives into MTN Rwanda operating company.  Co-facilitating staff Trainings.  Managing an online study platform for all staff.  Performing Temporary tasks as assigned by my supervisor.  Submitting regular Activity Reports.  Classifying all training, payment, travel files.  Coordinating with procurement on acquisition of both external and internal training vendors.

• HR Manager
• AC Mobility
• 05.2023 - 08.2023
• ●Manage all departmental activities ranging from staff engagement to all HR operations ● Performance management ● Recruitment ● Staff development

• L&D Manager
• Bank of Kigali
• Since 09.2023
• Managing HR Operations in the portfolio of the HRBP – Commercial Department. Over 100 staff  Responsible for staff development framework of the bank.  Leadership of the team of 3 staff