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- Last name : ********
- First name : ********
- Phone : 783*******
- Email : ******@******.***
- Date of birth : **.**.****
- Nationality : ********
- Address : ********
- Attached CV :
Profile details
Job category searched
- IT, new technologies
- Marketing, communication
- Secretarial work, assistantship
- Telemarketing, teleassistance
Professional experience
Experience in the following industries :
- Call centers, hotlines
- Event, receptionist
- Marketing, communication, media
- Secretarial work
- Social, public and human services
Professional experience
- Raise Her Voice Conference Project Manager
- African Leadership University
- 01.2024 - 06.2024
- As the Raise Her Voice Conference Project Manager at the African Leadership University, I served as the primary contact for all project-related inquiries. My role involved meticulous coordination of logistics, which included securing venues, organizing transportation, and managing catering services. I was responsible for overseeing the conference budget and tracking expenses, ensuring that we remained cost-efficient throughout the event. One of my significant contributions was collaborating with Professor Fine to develop a framework aimed at empowering undergraduate women, enhancing their leadership skills and confidence. This role demanded a high level of organizational skills, financial acumen, and a passion for women's empowerment, which I demonstrated consistently.
- Fundraising and Communications Intern
- Conserve Global
- 01.2023 - 04.2023
- During my tenure as a Fundraising and Communications Intern at Conserve Global, I played a crucial role in developing and completing the 2022-2023 Impact Report, which showcased our achievements and goals. I created five new donor profiles, thereby expanding our network of supporters, and initiated a youth engagement program to foster a new generation of environmental advocates. Additionally, I managed the communication database for donors and stakeholders, ensuring that our outreach efforts were streamlined and effective. This experience honed my skills in fundraising, strategic communication, and stakeholder management.
- Community Engagement and Climate Resilience Intern
- Go Green and Restore Africa Action, Kigali, Rwanda
- 01.2024 - 05.2024
- As a Community Engagement and Climate Resilience Intern at Go Green and Restore Africa Action, I successfully led the recruitment initiative for a new cohort of women entrepreneurs, supporting them in starting their businesses. I assisted in researching a more efficient supply chain for beekeepers in the Musanze region, which aimed to improve their productivity and income. My role required a deep understanding of community engagement, climate resilience strategies, and supply chain management. The experience was instrumental in developing my abilities to work with diverse communities and contribute to sustainable development projects.
- Equity Leaders Program Intern
- Equity Bank, Kigali, Rwanda
- 11.2021 - 03.2022
- In my role as an Equity Leaders Program Intern at Equity Bank, I significantly contributed to reducing customer complaints by providing exceptional customer service as a receptionist. I assisted with various administrative tasks, including data entry, compliance, and documentation, ensuring the smooth operation of daily activities. One of my notable achievements was opening 100 new bank accounts, which led to a 2.4% increase in deposits. This experience enhanced my customer service skills, attention to detail, and ability to handle administrative responsibilities efficiently.
Skills
Describe your skills in a few keywords:
- **Customer service skills:** feedback handling, customer retention
- **Project management:** collaboration tools, stakeholder management, budgeting
- **IT skills:** internet research, social media management, analytics, MS Office tools
- **Communication:** report writing, drafting responses, beginner content creation
Describe your skills:
I possess a diverse set of skills that enhance my professional capabilities. My customer service skills include effective feedback handling and strategies for customer retention, ensuring a positive experience for clients. In project management, I excel in using collaboration tools, managing stakeholders, and maintaining budgets, which enables me to efficiently oversee and complete projects. My IT skills encompass internet research, social media management, analytics, and proficiency in MS Office tools, allowing me to leverage technology to achieve organizational goals. Additionally, my communication skills are strong in report writing, drafting responses, and beginner content creation, facilitating clear and impactful exchanges of information.
Education
Education level : Bachelor
- African Leadership university
- 05.2022 - 04.2024
- During my time at African Leadership University, I pursued a Bachelor of Science with Honors in Entrepreneurial Leadership, focusing on Policy & Advocacy. This rigorous program equipped me with a comprehensive understanding of leadership principles and entrepreneurial strategies, emphasizing policy-making and advocacy. The curriculum was designed to foster critical thinking, innovation, and practical application of knowledge. Throughout my studies, I engaged in various projects and initiatives that honed my leadership skills and deepened my understanding of policy and advocacy. I participated in experiential learning opportunities, such as internships and community projects, which allowed me to apply theoretical concepts in real-world settings. Additionally, I developed strong research skills, particularly in policy analysis and advocacy strategies, and learned to navigate complex organizational and societal challenges. The training at ALU emphasized collaboration, ethical leadership, and a commitment to social impact, preparing me to drive change and contribute meaningfully to my community and beyond. My education has not only provided me with the technical skills required for entrepreneurial leadership but also instilled a sense of purpose and responsibility towards creating sustainable and equitable solutions.
Bachelor's degree
Key Skills
- Customer Management
- Office Secretariat
- Team Organization
- Communication Management
Languages
- English
- Fluent
More information
- Availability : immediately
- Geographical flexibility : Kigali Province - International
- Place of residence : Kigali
- Accepted employment type : Permanent contract - Fixed-term contract - Temporary work - Internship - Part-time work
- Last updated : 07.10.2024
- Total views CV : 27
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