CV Profile No.110032

Database Management: Proficient in managing, querying, and maintaining relational databases, such as MySQL, PostgreSQL, or Oracle. SQL Proficiency: Skilled in writing and executing SQL queries to extract, update, and analyze data. Data Entry and Accuracy: Ability to accurately enter and manage data within a database, ensuring consistency and integrity. Customer Service: Strong communication and problem-solving skills, with the ability to address customer inquiries and issues effectively. Troubleshooting: Capability to diagnose and resolve database-related issues or discrepancies, ensuring smooth operations. Reporting and Analysis: Experience in generating reports and analyzing data to support business decisions and improve processes. Attention to Detail: Meticulous in handling data and documentation to avoid errors and ensure high-quality service. Technical Support: Knowledge of how to support database-related applications and systems used in the call center environment. Time Management: Efficient in handling multiple tasks and prioritizing work to meet deadlines and service level agreements. Adaptability: Ability to quickly learn and adapt to new tools, technologies, and processes related to database management and customer service.