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- Last name : ********
- First name : ********
- Phone : +25***********
- Email : ******@******.***
- Date of birth : **.**.****
- Nationality : ********
- Address : ********
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Attached CV :
Profile details
Job category searched
- IT, new technologies
- Services
- Transport, logistics
Professional experience
Experience in the following industries :
- Airport and shipping services
- Banking, insurance, finance
- Call centers, hotlines
- Education, training
Professional experience
- internship
- MTN Rwanda cell
- Since 08.2024
- During my internship at MTN Rwanda, I had the opportunity to gain practical experience in a leading telecommunications company. My responsibilities included: Network Support: Assisted the network operations team in monitoring and troubleshooting network issues, ensuring optimal performance and reliability. Data Analysis: Contributed to data analysis projects, helping to gather insights on network usage and performance metrics that informed decision-making. Customer Service: Engaged with customers to address their inquiries and resolve issues, enhancing my communication and problem-solving skills. Project Participation: Collaborated on team projects aimed at improving service delivery and customer satisfaction, gaining valuable experience in teamwork and project management.
Skills
Networking Fundamentals
Troubleshooting
Network Security
IP Addressing & Subnetting
Routing & Switching
Project Management
Business Analysis
Data Management
Team Collaboration
Customer Support
Education
Education level : Bachelor
- university of kigali
- 01.2022 - 10.2024
- High School in Networking: Completed a focused curriculum in networking, covering foundational concepts such as network architecture, hardware components, and basic troubleshooting techniques. Gained hands-on experience through labs and projects. Bachelor’s Degree in Business Information Technology: Currently in the final stages of my degree program, with coursework that integrates IT principles with business practices. Key subjects include project management, data management, systems analysis, and network security. Engaged in practical assignments that simulate real-world IT challenges, enhancing both technical and analytical skills. Certifications and Workshops: Participated in additional workshops and training sessions related to networking and IT management, further solidifying my understanding of current technologies and practices.
information technology
Key Skills
Languages
- English
- Fluent
- French
- Good level
- Swahili
- Good level
More information
- Availability : immediately
- Geographical flexibility : Eastern Province - Kigali Province - International
- Place of residence : Kigali
- Accepted employment type : Fixed-term contract - Internship
- Last updated : 04.11.2024
- Total views CV : 15
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Profile n°00107111
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Programming language
- Languages: English (good level), French (intermediate) & Swahili (intermediate)
- Skills:
Communication skills , problem solving skills, teamwork and collaboration skills, computer skills, analytical skills.