CV Profile No.93099

Experience in the following industries :

• Airport and shipping services
• Banking, insurance, finance
• IT, software engineering, Internet
• Telecom
• Tourism, leisure activities

Professional experience

• Head of Information Technology
• Mas Intimates Kenya
• Since 09.2020
• • Ensuring compliance with the defined governance framework, being responsible for the overall system and infrastructure availability, and developing a resilient infrastructure to reduce failures. • Executing I.T. Road map based on overall MAS Intimates strategy while deriving, specifying Service Level Agreements, and drafting vendor MOUs. • Leading I.T. asset management team to ensure assets' total life cycle value is achieved. • Designing and delivering infrastructure solutions to support MAS Intimates Kenya projects as part of the project process. • Obtaining quotations, negotiating, attending to all vendor invoices, and ensuring timely settlement while adhering to procurement standards. • Ensuring proper data backup in systems and system configurations and carrying test runs. Directing, planning, and overseeing the implementation of network and system solutions as per MAS Intimates standards. • Continuously monitoring and auditing business critical infrastructure and systems.

• Innovations and Development Assistant
• Brookside Dairy Ltd
• 01.2016 - 08.2020
• • Worked on defining project schedules, allocating resources, and monitoring progress. • Created project plans and implemented and managed project changes and interventions to achieve project outputs. • Align project objectives with company goals and ensure the project team has clear objectives. • Carried out tasks with the team in evaluating existing and new applications and technologies implemented and made recommendations. • Liaising with multiple in-house and external project teams to ensure project delivery is within scope, time, and user specification. • Participated in the planning and implementation of upgrades needed to maintain service-level agreements. • Fostered partnerships with customers and stakeholders in projects. • Handled operational feasibility by evaluating analysis, problem definitions, requirements, solution development, and proposed solutions • Coordinated ICT department members, both hardware and software teams, based on the needs of a project.

• I.T. Head of Department
• Happy Cow Kenya Ltd
• 11.2013 - 12.2016
• Spearheaded the Implementation and commissioning of the ERP, Milk quality-based payment system, and POS systems for Happy Cow Ltd, Milk Quality project, and Happy Cow Ltd. Hotel outlets, respectively. • Facilitated the purchase of new hardware and software for use in the three Happy Cow Kenya branches, Mombasa, Nairobi, and Nakuru, and followed up on the SLA. • Developed and implemented policies and procedures for computer systems operations, security, and development. • Recommended to the management adoption of SAGE ERP for the primary system, and currently using it. Recommended Information Technology strategies on networks, policies, and procedures by evaluating organization outcomes, identifying problems, evaluating trends, and anticipating requirements. • Deployed, configured, and maintained ICT systems and databases, including networks, servers, and telecommunications. Troubleshoot and address issues to ensure optimal performance at Happy Cow Kenya's three branches: Mombasa, Nairobi, and Nakuru.