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- Last name : ********
- First name : ********
- Phone : +25***********
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- Date of birth : **.**.****
- Nationality : ********
- Address : ********
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Attached CV :
Profile details
Job category searched
- IT, new technologies
Professional experience
Experience in the following industries :
- Banking, insurance, finance
- IT, software engineering, Internet
- Maintenance, servicing, after-sales services
- Telecom
Professional experience
- IT support Consultant
- HarelMallac Technologies Rwanda
- Since 07.2017
- • Gathered requirements and formulated solutions for customers’ Oracle projects. Assisted in all phases of the project lifecycle, ensuring new initiatives were delivered at the highest quality and on-time. • Identified potential risks and mitigation strategies. Implemented new technologies and tools that reduced risk to customers’ organizations. • Authored workflows and processes that generated routine and ad-hoc reports. Empowered leadership teams with data to drive decision-making processes. • Transparently communicated the status of projects to customer stakeholders on a regular basis. Outlined the challenges and successes throughout the project lifecycle. • Actively serviced incoming L2 and L3 technical Unix, AIX, HPUX, and Linux incidents. Consulted with customers to determine the most applicable course of action and remediation. Improved satisfaction across the board. • Coordinated daily storage administration activities that included provisioning, capacity planning, and maintenance activities. Ensured adherence to document storage best practices. • Successfully raised client SLA acquisitions and customer satisfaction index by 89% over the course of five years. Substantially contributed to the company’s annual goals. • Served as a consultant and subject matter expert to customers. Gained an understanding of IT needs, budget, and current operating environment. Deployed solutions that often exceeded expectations.
Skills
Solaris 10.11 Operating System Administration
• REDHAT Linux Operating SystemAdministration
• MS Azure and AWS Cloud Administration
• Mango & Postgre Database Administration
• Dell & VMware HCI
• REDHAT AUTOMATION- ANSIBLE
• ORACLE 11,12C,18C,21C Administration Professional
• HP-UX System Administration
• Windows 2008 – 2019 Operating Systems
• HPE/Dell Servers &Storage
• VMware/REDHAT Virtualization
• NetBackup 6.5
• REDHAT KVM AND OPENSTACK
Education
Education level : Bachelor
- Uganda Martyrs University
- 03.2013 - 03.2017
- IT degree
BSC IT
Key Skills
- ORACLE
- UNIX
- VMWARE
- NETWARE
- REDHAT
- SOLARIS
- AMAZON AWS
- PYTHON
- CISCO
- HPE
- Dell
- NETAPP
Languages
- English
- Fluent
More information
- Availability : immediately
- Geographical flexibility : Eastern Province - Kigali Province - Northern Province - Southern Province - Western Province - International
- Place of residence : Kigali
- Accepted employment type : Permanent contract - Fixed-term contract - Temporary work - Internship - Freelance - Cooperative Education Program - Part-time work
- Last updated : 28.11.2023
- Total views CV : 51
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