CV Profile No.98737

Experience in the following industries :

• Environment, recycling
• Hotel business, catering
• Industry, production, manufacturing and other
• Marketing, communication, media

Professional experience

• Marketing and social media intern
• Easy housing
• 09.2023 - 12.2023
• Managing the company’s social media accounts and posting content. Brainstorming campaign ideas. Monitoring various social media platforms such as Facebook, Instagram, and Twitter. Analyzing analytics to gauge the success of campaigns. Understanding the company's overall concept, including the brand, customer, product goals, and all other aspects of service. Engaging with customers or clients and providing service and/or sales. Providing suggestions to management for improving customer experience on social platforms and internal processes. Learning and becoming proficient in internal software systems. Creating performance reports. Performing research on current benchmark trends and audience preferences Designing and implementing social media strategy to align with business goals Setting specific objectives and reporting on ROI Generating, editing, publishing, and sharing engaging content daily (e.g. original text, photos, videos, and news) Monitoring SEO and web traffic metrics Collaborating with other teams, like marketing, sales, and customer service to ensure brand consistency Communicating with followers, responding to queries promptly, and monitoring customer reviews

• Business support manager
• Selemani construction
• 08.2022 - 08.2023
• Overseeing company operations to help keep the business running smoothly. Analyzing overall business performance. Ensuring that staff performance aligns with company goals Establishing and maintaining strong relationships across teams (Design, Media, Mason teams) and with staff/clients. Measuring service satisfaction levels. Responsible for providing quality service for facilities management. Working with the management team on fiscal and operational strategic planning. Coordinating project development surveys. Looking into the legal obligations relating to contractual relationships with clients and ensuring that the obligations are met. Working in partnership with other management team members to ascertain and carry out needs of technical nature and precedence of the business. Providing documentation support, procedure, and organizational initiatives for content creation, social media, and website management for the business. Responsible for the administration and human resource management of the business unit. Preparing bidding documents Client relationship management using different management systems

• Business support manager
• Brownstridge design build company
• 03.2020 - 09.2022
• Overseeing company operations to help keep the business running smoothly. Analyzing overall business performance. Ensuring that staff performance aligns with company goals Establishing and maintaining strong relationships across teams (Design, Media, Mason teams) and with staff/clients. Measuring service satisfaction levels. Responsible for providing quality service for facilities management. Working with the management team on fiscal and operational strategic planning. Coordinating project development surveys. Looking into the legal obligations relating to contractual relationships with clients and ensuring that the obligations are met. Working in partnership with other management team members to ascertain and carry out needs of technical nature and precedence of the business. Providing documentation support, procedure, and organizational initiatives for content creation, social media, and website management for the business. Responsible for the administration and human resource management of the business unit.

• Client’s relationship officer
• School Pay-Service corps
• 01.2019 - 03.2020
• Maintained a good relationship through communication with Bank managers, Heads of schools, students, and parents. Sold the School Pay system which is a universal school fees payment platform. It enables students to pay fees from any of our partner payment channels, including mobile money to Headteachers, Directors & Bursars. Executed Cooperate Sales to various schools all over the Country. Reported on sales made weekly, monthly, and annually.