CV Profile No.99362

Experience in the following industries :

• Education, training

Professional experience

• Office and Information Manager - Department of Engineering, Infrastructure and Estates
• University of Zimbabwe
• 03.2020 - 02.2021
• Provided high-level administrative and operational support to the Director Assured the department, university policy and procedures were followed to accomplish compliance with regulations. Coordinated with multiple departments for the purpose of installation, repair, and maintenance of electrical, mechanical, plumbing, utilities. Monitored inventory levels and purchased supplies as needed. Assisted in the general labourers recruitment process by screening resumes, scheduling interviews, facilitating the on-boarding process for new hires. and communicating policies and procedures, to ensure compliance with employment laws and regulations. Served as a primary point of contact for staff, addressing their inquiries and concerns related to employment matters, while maintaining confidentiality and handling sensitive information with discretion. Maintained accurate and up-to-date departmental staff records, including personal information, employment contracts. Composed and drafted all outgoing correspondence and project reports for the Director. Maintained and updated filing, inventory, mailing, and database systems. Assisted in the planning, coordination and execution of departmental Board and Committee meetings.

• Office and Information Manager - Department of Psychology
• University of Zimbabwe
• 09.2017 - 02.2020
• Provided high-level administrative and operational support to the Head of Department while acting as a liaison between faculty, staff and students, including managing calendars, scheduling meetings, handling correspondence and coordinating travel arrangements. Assisted in organising and coordinating staff training programs, workshops, and professional development opportunities to enhance skills and knowledge. Assisted in the planning, coordination and execution of departmental meetings, workshops and prepared materials for Academic Board and Committee meetings. Served as a primary point of contact for internal and external enquiries providing information and liasing with other departments, faculty, staff, students and external stakeholders. Coordinated preparation and presentations for information meetings, student workshops, and student orientations. Maintained accurate and updated Departmental records, data bases and files including student records in line with university policies and procedures. Assisted Faculty and staff with administrative tasks as needed including document preparation, drafting correspondence and facilitating communication within the Department and external stakeholders.

• Secretary - Department of Psychology
• University of Zimbabwe
• 09.2010 - 08.2017
• Processed student results using data ease. Generated correspondence and filing Handled student inquiries and queries. Arranged and organized departmental meetings and took minutes.

• Secretary - Accommodation Office (Student Affairs Division
• University of Zimbabwe
• 01.2007 - 08.2010
• Managed to convey needs and resolve issues as a liaison between students, staff, guardians, campus officials, and the Accommodation Officer. Handled and responded to accommodation inquiries and queries Created a systematic data-base for students in university residence. Demonstrated counselling and mediation skills in resolving verbal and physical disputes between students. Facilitated students' social, academic, and personal adjustment to campus accommodation.

• Temporary Full-time Secretary, Student Records and Registration
• University of Zimbabwe
• 05.2005 - 12.2006
• Assisted with the admission process of students from inquiry to enrolment. Assembled, compiled, and edited data and records for reports, files and storage using computers for various applications, such as database management or word processing. Handled and responded to admission inquiries and student queries. Created and maintained files and cross referenced indexes and assisted in retrieving materials and student information. Recorded, updated, and reviewed grades for grading periods as needed.